This is, of course, a fundamental change in how businesses operate – and consequently means a fundamental change in how we need to view workplace learning. So in order to stay in tune with the new ways of working and learning, how does the L&D function need to change? The clue is in the paragraph above. It needs to move from a “Command and Control” approach to one that I call “Encourage and Engage”.

Go to the original post by Jane Hart.